Be Ready for What ever Happens
Current issues and topics that are relevant to the classes we teach
You may have noticed that last weeks post did not happen. It was to have been about fire, but our internet was broken for a week.
I called our ISP every day, and spoke to a different person every day. They usually started out with having me do the same trouble shooting routine, then magically deciding there was an outage in our area affecting internet only customers (I guess if you also get TV from them you have a magic system that is unaffected?) and they would open a repair ticket, escalate it to the engineers and it would be fixed in 13 hours. And the Internet Light on my fiber-optic modem blinked green to red.
Being a patient but disbelieving man, I generally gave them 24 hours before calling again.
Don't get me wrong, everyone I spoke to was very nice, but it seems that after 13 hours, their system automatically calls it fixed without any feed back from anyone.
I called a total of 8 times before a l got a lady who noticed the ticket had been open and closed everyday for a week. She sent a technician to the house, and with in minutes he knew it was a programming problem on their end, called someone and talked them through it, and voila!
I am back on line.
The only person I am mad at is me. I don't trust technology. And this event made me realize how insidiously it has crept its way into our lives, from paying bills to streaming movies. Like a disease.
And we are all at the mercy of the voice on the phone telling us all is well.
So I am now deciding how to cure this disease. One thing I noticed is I am not as interested in TV now. A week off of the needle has just about cured me.
Next week, I will try to tell you about fire. This week, I warn you of the technology-industrial complex and centralized control of our lives without us even realizing it has happened. Skynet, Umbrella Corp, Google, Anonymous. Who is to say?
Be ready- you only think you have time.